Here are some commonly asked questions about shopping at Towgearpro.com. If you don't find the answer you're looking for, feel free to contact us!
1. What products do you sell?
We sell a variety of high-quality trailers for motorcycles, cars, and other vehicles. Our selection includes folding motorcycle trailers, car trailers, and other customizable trailer options to meet your specific needs.
2. Do you offer free shipping?
Yes! We offer free shipping on all our products within the United States. Your order will be shipped via Seafit.us, and delivery typically takes 7-9 business days.
3. How do I place an order?
Placing an order is simple. Just browse our selection of trailers, add the desired items to your cart, and proceed to checkout. You can pay securely via your preferred payment method, and we'll take care of the rest.
4. What payment methods do you accept?
We accept all major credit cards, PayPal, and other popular payment methods for your convenience.
5. Can I cancel or modify my order?
If you wish to cancel or modify your order, please contact us as soon as possible. We strive to process orders quickly, so we may not be able to modify or cancel your order once it's been shipped. However, we will do our best to accommodate your request.
6. How long does shipping take?
Our shipping time is generally 7-9 business days within the United States. You'll receive a tracking number once your order ships, so you can monitor its progress.
7. Do you ship internationally?
Currently, we only ship within the United States. We do not offer international shipping at this time.
8. How can I track my order?
Once your order has shipped, we will send you a tracking number via email so you can track your package's progress on Seafit.us.
9. What should I do if my trailer arrives damaged?
We take great care in packaging and shipping your order. If your trailer arrives damaged, please contact us immediately at Towgearpro@gmail.com or call +1 218-633-7821. We will work with you to resolve the issue, whether it involves a replacement or a return.
10. Do you offer returns?
Yes, we have a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving it, provided the product is in its original condition and packaging. Please refer to our Return Policy for more information.
11. How do I contact customer support?
You can reach our customer support team via email at Towgearpro@gmail.com or by phone at +1 218-633-7821. We are happy to assist with any questions or concerns you may have!
12. Is there a warranty on your trailers?
Yes, most of our trailers come with a manufacturer's warranty. Please check the product details on our website for specific warranty information related to each trailer.
13. Can I pick up my order in person?
At this time, we do not offer in-person pickups. All orders are shipped directly to your address.
14. What if I need help choosing the right trailer?
Our team is here to assist! If you're unsure which trailer is best for your needs, feel free to contact us via email or phone. We can help guide you based on your requirements and preferences.
If you have any other questions, don't hesitate to get in touch with us. We're here to help!